We process your personal and usage data to deliver a seamless, secure, and personalized experience across Bookuro. Here’s how we use your information:
1. Account Management
To create, verify, and maintain your user account, allowing you to log in, update details, and access our full range of services.
2. Service Booking & Fulfillment
To facilitate service bookings, manage scheduling, match you with the right professionals, and ensure smooth communication between users and providers.
3. Platform Performance & Security
To monitor system functionality, detect and prevent fraud or abuse, ensure platform stability, and enhance overall security.
4. Communication & Notifications
To send important service-related messages, booking confirmations, updates, promotional offers (with your consent), and customer support responses.
5. Legal Compliance
To fulfill obligations under applicable laws, such as maintaining records for financial, tax, or regulatory reporting and addressing lawful data access requests.
We process your data under the following legal grounds:
Your data may be shared with trusted partners and service providers who help us operate Bookuro.com, including:
Payment Processors (e.g., Stripe, PayPal): To securely handle your transactions—your full payment details are never stored on our servers.
Hosting & IT Providers: To run and maintain our website, apps, and databases efficiently.
Marketing & Analytics Tools (e.g., Google Analytics): To understand user behavior, improve performance, and offer better services.
We never sell your personal data.
We retain your personal data only as long as necessary for the purposes it was collected:
Account Data: Kept for as long as your Bookuro account remains active. If you delete your account, we remove or anonymize this data unless legally required to retain it.
Transaction History: Stored for 5 years to meet legal, tax, and accounting obligations.
Cookie Data: Retention depends on the type of cookie. Some are deleted after each session, while others may remain for up to 12 months. (See our Cookie Policy for details.)
We implement industry-standard security measures
SSL Encryption
All data exchanged between your browser and our servers is protected with Secure Socket Layer (SSL) encryption, helping to ensure your information stays confidential during transmission.
Firewalls & Access Control
Our servers are protected by robust firewalls. Access to personal data is restricted through role-based permissions and is only granted to authorized personnel who need it to perform their duties.
Regular Security Testing
We conduct routine vulnerability scans and penetration testing to identify and resolve potential security threats before they can affect your data.
Data Minimization & Limited Retention
We only collect the data we need for specific purposes and retain it for as long as necessary. Access is strictly limited based on operational need, reducing the risk of misuse.
If your data is transferred outside your country — for example, to servers located in the United States — we ensure that appropriate safeguards are in place. These include contractual clauses, security protocols, and compliance with applicable data protection regulations such as the UK GDPR, EU GDPR, or similar frameworks, to ensure your personal information remains protected.
Under data protection laws, you have the right to:
To exercise your rights, email us at: privacy@bookuro.com
For any questions or concerns about your data:
Bookuro Team
📧 Email: support@bookuro.com
Join Bookuro Today
Register your interest to book services with ease.
