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Many booking apps charge a commission when their marketplace sends you a new client. Here’s how it works, what the main platforms charge, and what to look for.
Most UK booking platforms make money in two ways: a monthly subscription, and a commission on new clients who find you through their marketplace. The commission is usually a percentage of the first booking, so it comes straight out of the appointment you worked hardest to win.
When a new customer discovers you through a platform’s app or website and books, the platform charges a one-off fee on that booking. Bookings from your own clients, your own website or your own social media links are usually not charged commission.
These figures are taken from each provider’s public pricing page on 15 October 2026. Prices change, so always check the provider for current terms.
| Platform | New-client commission | Monthly price |
|---|---|---|
| Booksy | One-time 30% of the first visit (minimum £5) when the optional Boost feature is on | £40 per month plus VAT, plus £5 per month per extra user |
| Fresha | 20% one-time commission on new marketplace clients, with a minimum fee per client | Paid monthly plans |
| Treatwell | 35% on first bookings from new marketplace clients (subject to location), plus VAT on fees | Monthly fee |
| Bookuro | 0% on every booking, including new clients from the Bookuro app | Free to join now; £30 per month when paid plans start |
Sources: Booksy pricing, Fresha pricing, Treatwell partner pricing. Bookuro is not affiliated with these companies.
Take a £60 appointment. At 30%, the platform takes £18. At 35%, it takes £21. On a busy week of new clients, that adds up quickly, and it comes on top of the monthly subscription.
Bookuro charges businesses 0% commission on every booking, including new customers who find you on the Bookuro app’s map. It’s free to join while we launch, and when paid plans start it will be a flat £30 per month with unlimited bookings, up to 10 staff included and no contract. Compare in detail: Booksy alternative, Fresha alternative, Treatwell alternative.
Bookuro makes this easier. Free to join, 0% commission and unlimited bookings, with deposits, cancellation rules, automatic reminders and your own booking QR code built in.
Usually not. Most charge commission on new clients who find you through their marketplace, and no commission on your own clients or bookings through your own link. Check each provider’s terms.
Bookuro charges businesses 0% commission on every booking, including new clients who find you on the Bookuro app.
Some providers add VAT on top of their fees. Check each provider’s pricing page for details.
Join Bookuro free today. 0% commission and unlimited bookings for UK service businesses.
Join Bookuro – free
